Terms and Conditions

Hero Lectro’s Exclusive Black Friday Week

This Offer is organized and administered by Hero Cycles Limited (through its division Hero Lectro) on its Hero Lectro branded bicycles and electric cycles (hereinafter referred to as the “Hero Lectro”), a company which owns the brand “Hero Lectro” and is having its registered office at Hero Nagar, G T Road, Ludhiana-141003, Punjab, India.

The Exclusive Black Friday Week for purchase of Hero Lectro bicycles and electric bicycles (“Offer”) is available to all eligible customers based on the following terms and conditions:

1. Offer runs from 12:00 a.m. IST on 11/24/2022 until 11:59 p.m. IST on 11/30/2022 (“Black Friday Period”).

2. Offer is available both online (official website) and in retail locations.

3. Customers will get Rs 2,000 off on the MRP on the select models.

4. All orders must be placed, and all purchases must be completed in all respect, within the Black Friday Week to avail the offer.

5. Offer only applies to completed customer orders and purchases. Items in cart are not confirmed until checkout is completed and payment is received by Hero Lectro.

6. Offer valid till the stock lasts.

7. Hero Lectro reserves the right to modify, discontinue, prematurely withdraw, change, cancel or alter the terms of the Offer at their sole discretion without prior written notice. No price adjustments will be given for items purchased prior to or after the Black Friday Period.

8. Hero Lectro reserves the right to make changes to product information without prior notice. Changes include alterations to specifications, artwork, price, available cycle models and colour options. Weight of the product may vary in final production. Product colour may slightly vary due to photographic lighting sources or your monitor settings.

9. In cases of fraudulent/suspicious transactions, Hero Lectro solely reserves the right to revoke the Offer.

10. The customers who are residents (permanent/temporary) of any state/union territory within the territory of India shall not be entitled to participate in this Offer, wherever such Offer is prohibited by applicable laws of India.

11. The customers hereby irrevocably authorize Hero Lectro and its owners, affiliates, subsidiaries, associates to use the data gathered during and/or after the Offer in respect of the customers (including but not limited to name and personal details) in any of its communications including marketing promotions and advertisements. By participating in the Offer, customers confirm to waive the applicability of rules and regulations of the National Do Not Call Registry and agrees to receive updates and promotional messages / SMS / Email / Call for current and future Offer from Hero Lectro.

12. No other discounts/coupon codes are applicable along with this Offer.

13. Availability may vary in-store and online.

14. Hero Lectro shall not be liable for any delay in delivery of products ordered or adverse effect caused to this Offer there under as a result of a Force Majeure Event.

15. This Offer is subject to guidelines/ directions issued by any applicable competent authority from time to time.

16. Hero Lectro does not make any commitment, express or implied to respond to any feedback, suggestion and/or queries of the customers. Failure by Hero Lectro to enforce any of their rights at any stage does not constitute a waiver of those rights. Further, Hero Lectro may assign any of its rights within the Offer to any party without prior intimation to customers.

17. The following models are excluded from this offer:

a. H3

b. H5

18. This Offer and these T&C are subject to Indian laws and the exclusive jurisdiction of the Courts in Ludhiana, Punjab.


Date of Updation

Thank you for visiting www.herolectro.com. We utmost respect your privacy and consider it to be a pertinent element of our business. This privacy policy statement applies to www.herolectro.com only. It does not apply to information collected and stored by means other than the website.

Privacy of Personal Information

With due respect to the privacy of its users, Hero Lectro website abstains from getting personal information from users without their denotative consent. Hero Lectro does not distribute, sell or rent any personal information collected via its website. This is also true for personal information (email address, postal address, etc.) sent to the website's email addresses, contact notes. Hero Lectro does not send unsolicited emails to users of its site and the personal information entered via the site's registration forms such as, feedback form, complaint form etc., is protected by security features.

Policy on Cookies

Hero Lectro website studies total usage data to find out how often and when site content is requested or visited. It does not use persistent cookies (text cookies) or session cookies for the purpose of tracking usage of its site. A persistent cookie, or text cookie, is a file that might contain user information. It is stored on a user's computer. Hero Lectro website uses session cookies (session cookies are not stored on a user's computer).

On-line Surveys

For better understanding the needs and profile of our visitors, we conduct on-line surveys. When we conduct the survey, we will try to let the user know how we shall use said information at the time of collecting information from the user on the Internet. However the same is not obligatory on our part. The user recognizes and understands that there is no compulsion on their part to provide us with their personal information and all personal information provided by them to us is with their full consent, own will and desire to provide such personal information. They also understand that we are under no obligation to verify the source from which the personal information about them is provided to us and is deemed to be provided by them.

Links to other Websites

Hero Lectro website may contain links to other sites and we try to link only those sites that share our high standards and respect for privacy. We are not responsible for the content or the privacy practices used by other sites.

Changes to the “Privacy Statement”

With effect from the future, Hero Lectro reserves the right to change this privacy statement from time to time. When we do, we will also revise the "Date of Updation" date at the top of this privacy statement. For material changes to this privacy statement, we will notify placing a notice on this Web Site.


Hero Lectro endeavours to take reasonable and appropriate measures to protect your personal information from unauthorized access or disclosure. However, we do not warrant or represent that your personal information is completely safe from hackers and other security threats.

For Facebook & Twitter

The contents on the Facebook/Twitter page/account are for general reference purposes and do not constitute any binding commitment or the specifically endorsed views of Hero Lectro Limited (Company). The views expressed by other persons, followers and 3rd parties on this page are individual opinions and the Company does not take responsibility for the same.

Any views, advice and tips rendered on the page are free of cost based upon general experience and need not specifically meet all the requirements of any person, visitor. The views expressed are general in nature and require no kind of fees or payment.

The Company and its operations including the contents of the page are subject to laws of the Republic of India and related regulations. The conditions of use and all other 'Facebook' / 'Twitter' Terms and Conditions continue to apply in addition to the above.

All content posted by the Company including but not limited to the software, programming code, media relating to the Page, Promotion-related communications, etc. are protected by the applicable proprietary laws such as copyright law, trademark law, patent law and competition.

The contents on the Facebook/Twitter page/account are for general reference purposes and do not constitute any binding commitment or the specifically endorsed views of Hero Lectro, a division of Hero Cycles (Company). The views expressed by other persons, followers and 3rd parties on this page are individual opinions and the Company does not take responsibility for the same.

The Company exclusively reserves the right to change or modify the applicable terms and conditions without prior notice.

This page is in not endorsed or sponsored or administered by, or associated with, Facebook / Twitter.

The Company reserves the right to use information received from any user or 3rd party on the page for its own purposes including but not limited to brand communication & product development.

The Company shall maintain suitable security measures for the safety of personal information and other disclosures when any 3rd person enters, submits, or accesses personal information.

All disclosures & measures required/necessitated under law, for enforcement of page policies, for protect Company's interest or others rights, property, or for safety purposes will be taken by the Company unilaterally without any obligation towards intimation or information to the 3rd persons or parties.

The page, page code, and any and all copyrights, trademarks, service marks, trade names and all other intellectual property or material or property rights herein are proprietary to the Company and are owned by the Company and/or its licensors and content providers, and are protected by applicable domestic and international intellectual property laws. The depiction of such proprietary content does not permit or allow any user or person (whatsoever) to make any use of the same without prior written permission of the Company in any manner or reference or context.

Limitation of Liability under No Circumstance, including, but not limited to, negligence, shall the Company be liable for any indirect, special, exemplary, or consequential damages that result from the use of, or the inability to use, including but not limited to the information, materials on the page, page content, page code, user services or the software. While the Company shall take reasonable precautions against security breaches, no webpage or internet transmission is completely secure, and as such, the Company shall not be liable for any indirect, special, exemplary, or consequential damages that may result from unauthorized access, hacking, data loss, or other breaches that may occur.

All disputes, if any, shall be subject to the exclusive jurisdiction of Courts in Ludhiana, India only.

By accessing the page of the Company, the users, persons and 3rd parties agree and undertake to act responsibly and cause no harm, loss or damage to the Company. In the event that the Company incurs any loss, harm or damage then the company shall be in right to take appropriate steps to identify the person(s) involved and seek indemnity and compensation for all loss, claim, demand, damage, costs, charges (including legal fees and charges) or prejudice that may be caused to the Company on account of misuse of the page and the consequent affect upon the Company.

For any contests or promotions, the decision of the Company and the terms and conditions of the specific contest/promotion shall be binding on all participants. The Company shall not entertain any grievance or concerns in this regards and the decision of the Company (as resolved under applicable terms and conditions) shall be final and binding.

Acceptance or participation in the contest, promotions or other features on the page will constitutes permission to the Company to use the name, relevant details and/or photographs and/or likeness for purposes of publicity, advertising and/or trade without any claim for compensation or notice.

Any participant or user or 3rd party who is suspected of any illegal act such as hacking, etc would immediately dealt with by the Company in the manner as deemed suitable by the Company.

The Company is not making any warranties of any kind whatsoever whether express or implied, on this page with regards meeting of the 3rd party requirements or aspirations, timeliness, security, uninterrupted-ness, error-free, the results or reliability, or the delivery, quality, quantity, merchantability, fitness for use or non-infringement in respect of any goods, services, emoluments, benefits or awards acquired or obtained through the page or any transactions effected through the page.

Copyright © Hero Lectro, a division of Hero Cycles, All Rights Reserved/p>